Refund and Returns Policy

Return and Refund Policy

Last updated: [23-10-25]

At IGNOU Solutions, your satisfaction is our priority. Since we provide digital products such as solved assignments, notes, and study materials in PDF format, please read our return and refund policy carefully.

Digital Products

1. No Returns:
   Due to the digital nature of our products, we do not accept returns or exchanges once the product has been downloaded or accessed.

2. Refund Eligibility:
   Refunds will only be considered if:

   • The product file is corrupt or inaccessible.

   • There is a technical issue preventing access to the purchased material.

3. Requesting a Refund:
   To request a refund, please contact our support team within 7 days of your purchase with your order details and a description of the issue. We will review your request and respond within 3 business days.

4. Refund Process:
   If your refund request is approved, the refund will be processed back to your original payment method within 7-10 business days.

Non-Refundable Items

• Products downloaded successfully without issues.

• Change of mind or lack of need after purchase.

Contact Us

If you have any questions regarding returns or refunds, please contact us at:
Email: support@ignousolutions.com